Refund Policy - Outer Fields

Last updated: 12 November 2026

Orders on www.outerfields.net are processed by Paddle.com, our online reseller and Merchant of Record. Refunds are handled by Paddle in line with Paddle’s Refund Policy.

You can request a refund within 14 days of your purchase:

through the link in the receipt email you received from Paddle, or
at paddle.net, by looking up your order and choosing “Request refund”.

Approved refunds are returned to your original payment method. Once a refund is issued, the license for the product ends and you must delete the downloaded files.

Problems with your download

If a file is faulty, incomplete or cannot be downloaded, please contact us first at info@outerfields.net. We will fix the problem or send you a new download link, and if we cannot, we will make sure you are refunded.

Your legal rights

This policy does not affect any rights you have under the consumer laws of your country. If you are in the EU, EEA, Switzerland or the UK, note that for digital content the 14-day right of withdrawal ends once the download has started, if you agreed to this at checkout.

Contact

Outer Fields
info@outerfields.net